“The doctor that day was excellent. Prompt and very compassionate. They found another potential problem with my kidneys. The Nursing/Lab/Tech staff was A+.”
“I am impressed with the level of care I received. I left the ER feeling that I had received the best care available.”
“ED staff was very efficient and professional.”
“ER staff did a wonderful job taking care of me. RN’s were very professional and worked well together.”
“The ER staff and physician was great. ER was very busy that day, but staff was calm and pleasant.”
“This past week I was in extreme pain after going to another emergency room and basically being shrugged off. I came to Windber as a second opinion. I walked in and was barely able to talk let alone swallow. The nurse triaged me fast and then started getting lab work done. The doctor came in and gave me an answer to what was wrong. Finally! Then he ran some more tests and when he got the reports from the other hospital he even went over them and explained that he was upset about the way they had treated me. The doctor then started me on IV antibiotics and I was in for the next 2 nights. I can’t thank the doctors and nurses enough for finally finding out what was wrong. I’ve come to Windber before and will continue to go there.”
“ER doctor was excellent! Possibly saved my life – many thanks to him and staff!”
“We the family of a former patient, would like to take this opportunity to thank each and every one of you for your wonderful care and concern during her emergency room visit, following her stroke in August. What we witnessed during her visit was unbelievable. The entire staff was found to be a very, very caring and understanding staff, going above and beyond their duties at all times. A very special thank you to Dr. Prakash Phulwani for taking the time to explain the situation to us and for helping us to make the right decisions that needed to be made that day and for being so patient with is as we did so. He was so very kind as was the entire staff who cares so deeply for the patient, and for us as her family. You will never know how much it meant to all of us to see the kindness shown to her while in your care. Thank you and may God bless each and every one of you for the work that you do. Thanks again and please keep up the good work.”
“I wanted to write you a short note to let you know what a wonderful ER you have. I worked 16 years up north in an ER and never can I remember it being such a wonderful place such as yours. Professionalism is the key to this from check in to sign out. They make you feel like a person NOT a number. Right now I live in Johnstown and refuse to go there for treatment of any kind. Your doctors and nurses are the best I have ever come across. You should be proud of each and every one of them. I will never go to our local hospital here. Thank you so much for giving the public such a nice place to go. The doctors are SO competent and honest; and the nurses, sheer perfection. I just wanted to let you know how much I appreciate all of them. God bless. A satisfied CSSMCW patient”.
“The entire staff from the ER to CCU was excellent. You could see and feel the compassion and concern from each person.”