At Chan Soon-Shiong Medical Center at Windber, our patients are at the heart of everything we do. Read their stories and experiences across our various departments to see how our dedicated teams provide exceptional care, every step of the way.
“Everyone is very helpful and patient with my husband, he has early onset dementia and everyone takes their time with him. Thank you.”
“I like going to CSSMCW for testing because registration is timely, testing is quick, and staff is always very friendly.”
“Impressed with how pleasant everyone was. It has been an experience that was completely positive.”
“I’ve been a patient for many years & always had the best of care, kindness and professionalism. I highly recommend this facility.”
“Good employees. The best – I was born here and have always used the hospital for all my health need and I always will … keep up the great work.”
“During the time I was there, there was no waiting time. Same for other visits the waiting time was short.”
“Every staff member from secretary to doctor was so kind. 100% top notch care!”
“I have been using the Windber facility for 50+ years. I have never had a bad experience. I just love it. It has expanded the facility over the years and is really a part of the community and serves their needs very well. Five stars.”
“Hearth Cath – During my treatment and stay, I was treated with respect and friendliness. The staff was efficient, kind and friendly. I will choose your hospital again if I need services in the future.”
“Very friendly workers. They took time to explain things. This will be my new hospital. Thank you.”
“The staff was wonderful in telling me what to expect and encouraged me not to be nervous that it was going to be all ok. Which it was. It was nice to deal with caring people. Thank you.”
“I like the 6 AM start for labs. Staff is nice and it is quick.”
“I just wanted express my sincere appreciation for the excellent care and service you have provided me in my recent stay with you. Your staff is very trained and so considerate of every detail of my stay. I want to thank you for an excellent work up of my problems. You provided an up-to-date, state-of-the-art investigation of my criteria and have produced an excellent plan for my recovery. I can’t mention every name of all those who provided care but all the nurses, doctors, technicians, service and maintenance people, wheel chair operators, and all aides are excellent, trained, and very cordial. Again thank you for an excellent experience. And God Bless your entire staff.”
“Please tell every doctor and nurse that took care of me I’m very grateful and they all were very sweet and nice.”
“There is no better place to go in Johnstown. Registration was very friendly and efficient – did not have to wait at all. The lab was quick (and painless) and the CT Department let me know right away that the wait time for the scan would be about an hour, so I knew what to expect. Great staff in each department. Thank you.”
“I always have awesome service and care at CSSMCW and the staff are very polite and caring. I always get great care. I also was very pleased with the help from Carol and Rose in patient portal. They were so awesome to me and my wife. Thank you for the great service. May God Bless all of the employees.”
“So far, in my visits, this hospital stands above ALL others.”
“Thank you for the year of good care and services our family have been given in this hospital!”
“I have severe “white coat” syndrome. I am 70 years old and have never had a PCP. From the time I had the courage to make the call, until I was on my way for bloodwork, everyone, especially Jamie Hicks, was so kind, understanding, patient and compassionate. CSSMCW for me!”
“Nurses were very understanding and quick in providing my pain medication and other ways of keeping me comfortable as possible. When I was permitted to eat but couldn’t eat at dinner, one very nice aid got me vegetable soup and probably the best cheese sandwich I think I’ve ever had! She was great!”
“This was by far my best medical experience anywhere. Thank you so much!”
“It was like being at home. Very good care. Very clean. Everyone has a smile on their face – good sign they are happy and work together nice. Proud to be there at your hospital.”
“Overall it was a nice stay. The nurses on floor 3 were very nice and helpful.”
“I had bloodwork and didn’t even feel it. It didn’t take very long. The technician was very good.”
“CSSMCW has totally met all my needs for testing, result report to my primary care provider, and a totally professional, helpful and friendly staff. You are doing everything right. Keep up the good work. P.S. I have used your HealthStyles facility for many years and your therapy staff are the best available anywhere!”
“I was very pleased with the hospital’s services. I always speak highly of it. I recommend services to other people in search for good health care.”
“It is great to have such a fine facility in our small community. I use it for all my medical needs. Thanks for keeping CSSMCW here.”
“After experiencing other places, we would never again go anywhere but CSSMCW.”
“I have never had anything done that I haven’t been 100% satisfied with. Your hospital is my #1 go to – it is so clean and the staff is very professional and caring. I would choose CSSMCW over any other hospital. Thanks for caring. You don’t find that these days.”
“Plenty of parking. Easy directions. Courteous service. Thank you. Overall Facility VERY clean.”
“Every time I’ve been to Windber Hospital, it’s been very clean. Plenty of times I’ve been to hospital, never had a bad procedure. Quick in and quick out.”
“I feel extremely calm and comfortable at CSSMCW. Never have had a bad experience. Thank you!”
“Everyone is so caring, nice, and friendly. I have confidence that I am in good hands to be taken care of me. It’s easy to talk to whatever staff member I am with. I have other services there also in your facility and I feel the same about whatever services I get! The staff treats their patients like family.”
“I have always been treated great there. It has always been very clean. I would like to take this time to say how wonderful your respiratory therapists Morgan and Allison are. They worked with me when I was hospitalized for 10 days with COVID in Dec. They never gave up and I truly believe that’s why I am here today.”
“Everyone made you feel comfortable while getting ready for the procedure. Also the hospital is kept so clean, even the walls shined. I am proud of Windber Hospital.”
“Superior!!! There is no better place to receive care than at CSSMCW. We are so lucky to have you here. I am so blessed!”
“I am a frequent patient at CSSMCW for blood work and the lady who took my blood was very good and very quick. Much appreciated.”
“CSSMCW is a great asset to our area. It will always be my 1st choice for care. Thank you! Housekeeping also does a stellar job.”
“Short wait, if any at all. I’ve never had to wait to have bloodwork or any scans or x-rays done.”
“Testing went so smoothly and efficiently. Staff members very friendly and professional. Explained in detail from beginning of testing to the end. Felt very comfortable. As always, facility was very clean, no obstructions in hallways.”
“Everybody has been overly friendly, felt very comfortable every time I’ve been there. 5 Stars.”
“The Wing 3 [inpatient unit] staff was superb. Heather (RN) was patient, knowledgeable and accommodating. Ron (LPN) is kind, pleasant and a perfect testament to nursing care.”
“Worked for another local health system for 30 years as an RN and never saw the caring that was displayed by your staff.”
“Was very pleased with the kindness and care from the doctor and entire staff. It was a very stressful procedure for me and they put me at ease.”
“The doctor and the entire Cath Lab staff were great. Shannon did her best to get me on this schedule as quickly as possible.”
“I first came to Windber with COVID pneumonia in DEC 2021. The nurses were terrific. The hospital was neat and clean. My stay was a good place to be when I was so sick. Windber Hospital is now my hospital of choice.”
“When I arrived Judy & Gerri took such good care of me as they prepared me for the procedure. All the staff was great. Dr. Moon is the best! Thanks to all who took such good care of me.”
“ASU staff were excellent as well as ER & Wing III staff. Dr. Moon & Dr. Shue were outstanding. Everyone worked together to save my life.”
“Very pleased. I now have to travel a bit over an hour to get to Windber. I was also able to have my other 2 tests done for the same day. Thanks for great team efforts. Everyone was nice, caring and informative.”
“Very good care from everyone. Food was delicious. Nurses were so friendly. My room was comfortable.”
“Awesome staff from beginning to end. Made me feel like family. Thanks so much!”
“I went very early in the AM for blood draw and was able to register at the ER window and did not have to wait in line. Very convenient!”
“I love the staff and am grateful to have this facility so close to my home!”
“All the nurses and staff on the outpatient surgery were amazing. Ann in the OR was so nice and eased my anxiety. Everyone was very sweet.”
“The staff at CSSMCW are the best! The facility is so clean! I recommend to all my family and friends. It is the only place in the area I will go. Thanks!”
“The tech was very kind and answered all my questions. Very caring person.”
“The nurse staff was very good and friendly. The food was excellent. I give the staff a 10! Always saw a smiling face.”
“The tech was very nice and friendly and through. I was impressed by her knowledge and demeanor.”
“Very clean. Very pleased with this hospital. A hidden gem of Somerset County. :)”
“I like the personalized care, the promptness, and the quick reporting of results at your facility.”
“This hospital is one of the best I’ve had to use. I love this place. I am truly blessed!”
“Your hospital is the best kept secret in Cambria and Somerset counties.”
“I had surgery at your hospital last year and was very pleased with the facility and staff. I was treated with kindness and the staff were very attentive.”
“Hands down, one of the cleanest facilities I’ve ever visited. Super friendly and helpful staff. Please keep up your above excellent standards.”
“The nursing staff was very professional, courteous, and caring at all times, making dealing with my infection easier. I will continue to choose CCSMCW for my healthcare, and for my family. First Class all the way!”
“You couldn’t ask for more. So friendly, polite and caring. I have told others about your facility.”
“The most caring facility. Everyone is so nice. Timeframe is very good. All over excellent.”
“Truly patient-centered care! Everyone from the doctors, to the nurses and registrars were friendly and helped to soothe the pre-testing nerves. Would definitely recommend for excellent care.”
“Love your facility. So glad you stayed ‘independent’.”
“Friendly, caring staff who take time to explain things and don’t rush testing.”
“We look around your facility and appreciate the cleanliness.”
“Absolutely excellent. I could not have asked for any better care. It made a painful situation manageable.”
“I was a patient in Chan Soon-Shiong Medical Center at Windber in April and was very pleased and extremely happy of all the nice nurses and doctors there. Let’s just say it is not my last visit to Chan Soon-Shiong Medical Center at Windber and it is my first choice from now on.”
“I needed a wheelchair because my knee was so bad I couldn’t walk and the staff went downstairs and brought a wheelchair for me and then wheeled me to Radiology and into the room. Excellent help! Excellent, pleasant, and helpful patient interactions with me. I was truly impressed. Thank you!”
“All physicians that treated me during my stay were excellent professionals!”
“We walked into the respiratory department at Chan Soon-Shiong Medical Center at Windber in hopes of finding a pulmonary doctor for my husband on Monday. Our real hope was to actually have that doctor X-ray him and diagnose his cough that hadn’t responded to penicillin. We were successful, but only because we came upon an angel named Stacey, who made it happen. You could have easily said you couldn’t help, or that you were busy (which you were), or that you would have to redirect us. But no, your compassionate heart and professionalism caused you to pick up the phone and you continued dialing until you made the impossible happen and both my husband and I are eternally grateful that we found you when we had given up all hope. Thank you seems so trite, but it is most sincere. May the Lord ever richly bless you for your goodness and kindness.
“The facility was very clean. The entire staff was friendly, helpful, and efficient. I appreciate having a walk-in facility and not having to wait a long time for an appointment.”
“My choice for care is your hospital. Continue the great work.”
“We are really very pleased with CSSMCW and try to channel all our medical care through them even though it is not the closest medical center to us.”
“Extremely clean and shiny facility. User friendly, sociable, courteous staff and prompt attention.”
“I feel safe coming to this facility. Best hospital. Will not go anywhere else.”
“I get as much of my health care as possible at this facility.”
“Staff very friendly, helpful and caring. Would, and have, recommended them to family & friends. Would not consider going elsewhere.”
“I was treated with respect and professionalism. From check-in to check-out, I felt cared for. Great hospital!”
“Very friendly atmosphere. The care is always excellent at your facility, regardless which team member cares for me. I love your facility. I am also impressed with the additional services your facility provides, compared to 5 years ago.”
“The staff and services were awesome. They get you in and out without delays and that’s what I like. Thanks CSSMCW for the great services.”
“I would highly recommend your services. I am a retired RN and able to recognize excellent care and you have it. Thank you!”
“Service was performed with very little wait time. Hospital is always very clean. I wish my floors were that shiny. Thank you.”
“I feel this is how a health facility should be! Whether in hospital, outpatient, or physician’s office. The office staff were efficient and friendly. The professional staff always had time to answer questions.”
“I will never go to another local facility. Yours is the best!”
“For medical problems in the future I will be returning to CSSMCW. I was totally satisfied!”
“I have had all excellent care at all times at the hospital. I recommend Windber all the time.”
“You are fantastic people. Can’t improve on excellent.”
“I would highly recommend this hospital to anyone. Your hospital is one of the finest ones in our area. The staff is very professional & polite. You should be very proud of your place.”
“I always choose CSSMCW even though there is a facility closer. The staff is always friendly and make me feel comfortable. I’ve many visits and never had even a maybe trip. All were awesome.”
“Hospital is welcoming, cleanliness is awesome – floors are clean and shiny – gives a good impression when walking through the building.”
“My stay at Windber was very pleasant considering my injury. The facility was so clean. I would definitely recommend your facility to other people.”
“What is impressive is the speed you can get scheduled for service. I always have a positive experience there. Granted I have never really had any real serious issues but none the less happy.”
“The staff seemed to go the extra mile for me. I felt like I was the only one there that day and had full attention. Very polite and understanding. Thanks for the great care.”
“This hospital is the best of care and nurse staff is the best that I have been to.”
“Minimal wait time. I was there on my birthday and every department recognized that and wished me a happy birthday. I was made to feel extra special.”
“I always ask if I can go to Windber if I need blood work or any procedure. They are the best around our area.”
“Humility and good quality care are hard to find. Keep up the excellent service.”
“I have never been disappointed in this hospital or staff. Thank you and keep up the great work.”
“I have used this hospital since I was a child and feel very comfortable there.”
“I like the promptness and never had to wait long. Everyone is so polite.”
“I was very pleased with the care that I received, both by staff and physician.”
“You are our 1st choice of hospitals. We use your outpatient service lines also. Clean facilities.”
“I like the small feel of CSSMCW while still getting quality care.”
“I am very pleased with the staff who took care of me. That is why I keep coming back to this hospital.”
“I will continue to come to your center. Everyone is very nice and it is very clean.”
“Always treated me like a family member. Best hospital in the area. Couldn’t ask for better care and very good food menus.”
“Everyone treated me like I was the only person to take care of. Thanks for everything.”
“I appreciate this hospital. My experiences have been very favorable.”
“Exceptional staff, great attitude. The physician was exceptional and genuinely caring.”
“Your hospital and staff are exceptional. Minimal wait time.”
“Always pleased with the caring and knowledgeable staff with expert care.”
“Services provided are excellent, professional, and thoughtful. I have made many recommendations.”
“I was very comfortable getting my tests done. Everyone was friendly and helpful. My hospital of choice.”
“The CRNP was exceptional. I will request her if possible for future appointments. Thorough, caring, and respectful.”
“Staff was great. The CRNP was very considerate and through and helpful. Radiology was very fast and efficient.”
“I was treated exceptionally well. I will always chose Windber whenever possible.”
“Every visit I had at Windber Hospital was a good one. Greeted friendly and no long waiting time.”
“Windber has a calm, friendly atmosphere which made me feel relaxed and totally at ease.”
“I would definitely come back again. Everything went really well. The staff are kind and caring. Very pleased. Thank you.”
“I prefer this hospital. Staff has always been courteous and helpful. You have the best professionals on staff. They care.”
“I had a fantastic experience from registration to intake to the physician. Everyone was sweet and caring. Lovely, clean facility.”
“Windber Hospital will always be my hospital of choice.”
“Although I have moved from the area, I have continued to drive 1.5 hours to continue to use this facility.”
“I have chosen Windber over other providers and have been very happy with all of the services.”
“We are extremely fortunate to have a cutting-edge healthcare facility such as the Chan Soon- Shiong Medical Center at Windber. Inarguably, the medical center, along with its doctors, staff personnel and its time-tested operational protocol are such that I sincerely believe it sets the gold standard in healthcare for not only our area but for the healthcare industry in general. If one were to study efficiency, effectiveness and how to achieve ultimate results, Chan Soon-Shiong is the place to do it.”
“Appreciate the “home town” facility. Bigger is not always better!!”
“I will not go anywhere else other than this hospital. They are wonderful, caring people, and highly professional.”
“I love this facility. I am never disappointed in the quality of care and respect give. You all do a wonderful job.”
“I always recommend this hospital to friends. I have been very happy with your service.”
“You as an institution make everything very relaxing. They talk to you and don’t make you feel like an assembly line.”
“When you enter the Medical Center, you can smell a wonderful fragrance and it is always nice and clean. It doesn’t feel like a hospital. It feels like a fancy hotel. Everyone is friendly and helpful. I am very pleased with this hospital. Thank you very much.”
“Team work by staff was excellent. Communication from doctor was excellent. Facility very clean.”
“This hospital is the most efficient, caring, and comfortable hospital in the area. You are to be commended. Friendly staff.”
“I am so very pleased with my care and experience at Windber! I tell everyone I can! Thank you so much!”
“No one likes a hospital stay, but if they were as good as mine, most people would accept it and be thankful to those administrating the care given. I know I am!”
“We the family of the patient and the patient herself would like to take this opportunity to thank each and every one of you for your wonderful care and concern during her hospital stay in the Critical Care Unit, following her stroke in August. What we witnessed during her stay was unbelievable. The entire staff and we mean entire staff was found to be a very, very caring and understanding staff; going above and beyond their duties at all times. A very special thank you to Barb, along with Holly, Josh, Chris and all the staff included who cared so deeply for the patient, and for us as the family to her. You will never know how much it meant to all of us to see the kindness shown to her while in your care. We are sure that you have heard the words thank you so many times, but we want you to know that when you hear it this time from all of us, it truly has meaning and it is truly coming from the bottom of all of our hearts. So thank you and may God bless each and every one of you for the work that you do.” A satisfied CSSMCW family.